Also see templates/examples for “appeals process”
Some guidelines towards the implementation of an appeals processes within an organisation or training provider.
-Implement the policy and templates by documenting this in your QMS Policies.
-Notification and communication toward the excising stakeholders to notify them about the changes or implementation of new policies. (recording keeping of notification is very important).
-Referral/reminders of appeals process in the roll-out of learning material and assessment guides.
-Record keeping during pre-assessment meetings to confirm the appeals process was discussed.
-Templates of the appeals policy and template should be implemented and provided with any learning material – SETA policy.
Originally posted 2013-09-26 14:57:24. Republished by Blog Post Promoter